GDPR Compliance

Last updated: September 2024

Our Commitment to Data Protection

storm-lark is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we fulfil our obligations as a data controller and explains your rights under these regulations.

Data Controller

storm-lark is the data controller for personal information collected through this website and in the course of providing our services. This means we are responsible for deciding how we hold and use personal information about you.

Contact details:
Email: [email protected]
Address: 47 Belvedere Gardens, London, SW11 6BH, United Kingdom

Lawful Basis for Processing

We process personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and marketing our business
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Legal Obligation: Processing necessary for compliance with a legal obligation

Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

Right of Access

You have the right to request a copy of the personal information we hold about you. This is commonly known as a "subject access request".

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten".

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, including processing for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. There is no fee for making a request, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process your personal data.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If we do transfer data internationally, we will ensure appropriate safeguards are in place to protect your information.

Complaints

If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address your concerns. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Changes to This Policy

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.